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Check Out & Payments
Last Update 6 years ago
Find information on order confirmation and payment methods.
Ken
How do I redeem a promotional code?
Last Update 6 years ago
I’ve missed a promotional campaign for a recent order I placed. Can I still enjoy the offer?
Last Update 6 years ago
Can I use multiple coupons on my order?
Last Update 6 years ago
Why do you need my email address?
Last Update 6 years ago
I have received an UNDONE gift card. How do I use it?
Last Update 6 years ago
Why is my payment not authorized?
Last Update 6 years ago
How can I pay for my order?
Last Update 6 years ago
When I proceed to checkout, it says “Payment Error. Your card was declined.” What should I do?
Last Update 6 years ago
Why haven’t I received an order confirmation?
Last Update 6 years ago
Can I pay in instalments?
Last Update 6 years ago
