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Warranty & Return
5

Warranty & Return

Last Update 4 years ago
Find information on the warranty coverage, return, refund and exchange policies, as well as return procedures.
Ken
Why did my watch stop?
Last Update 5 years ago
Can UNDONE service my watch?
Last Update 5 years ago
There is a problem with my watch, but my warranty has expired. What do I do?
Last Update 5 years ago
How long is the warranty and what does it cover?
Last Update 4 years ago
Can I return and refund my watch after I have received it?
Last Update 5 years ago

Other Categories

About Our Watches
Find information on UNDONE customization, watch mechanism, watch care and servicing.
11 articles and other
Last Update 4 years ago
Configure the Watches
Find information on configuring the watch and set time
3 articles and other
Last Update 4 years ago
Your Account & Log-in
Find information on account registration.
2 articles and other
Last Update 4 years ago
Placing Your Order
Find information on selecting your watch, adding to card, inserting coupon codes, and modifying a placed order.
10 articles and other
Last Update 4 years ago
Check Out & Payments
Find information on order confirmation and payment methods.
10 articles and other
Last Update 4 years ago
Delivery & Shipping
Find information on shipping, tracking, order status and shipping duration.
11 articles and other
Last Update 4 years ago
Import Taxes & Duties
Find information on possible taxes and duties required by your local custom office.
1 article and other
Last Update 5 years ago
Business & Partnerships
Find information on bulk purchases and partnership with UNDONE.
1 article and other
Last Update 5 years ago